The bottom two fields in the File tab now reveal what has happened: their iCloud status is “Waiting” (for Godot, presumably), but they still have a real location in your local iTunes Music library. Do not fear: just click on the Yes button. This is because they were due to be, that processing was initiated, but terminated with your subscription. However, when you select a track and press Command-I, you are informed that they have “not yet been processed by iCloud Music Library”. When you now try to play them, they should still work (unless the original file has gone missing, see above). These are distinguished by the iCloud icon assigned to them. When you cancelled your Apple Music subscription, all such copying ceased, leaving some tracks in iCloud. Then, whenever you let iTunes have the chance, it was busy copying (not moving) tracks from your Mac into iCloud, to help that service to work. When you first subscribed to Apple Music, you agreed to use iCloud Music Library, or iTunes in the Cloud. The solution here is simple: locate a copy of the file, put it back in your library, try to play the track again, and use the alert to hook iTunes up with that file. So it is not iTunes or Apple Music which has lost that file – I have. In this (and every other) case, it is on a volume which is offline, one of the four drives which were installed in a previous Mac Pro. Then select the File tab, and you will see where iTunes is looking for the file. With that track selected, press Command-I to view further information. Try to play any of them, and you will see this alert, which implies that the original file for that track has gone walkies somewhere.
These are clearly marked with the exclamation mark icon in the first column, and their iCloud icon also contains an exclamation mark. Searching my iTunes Music library, there are a few tracks which seem to have gone missing. But wholesale data loss is probably not one of its failings. So Apple does have some explaining and apologising to do, and needs to sort Apple Music out so that it does not interfere with our music libraries. I have not seen any tracks deleted, nor my original home-ripped tracks lost, but at the same time Apple Music did not restore the status quo. So who is right?Īs usual, the truth probably rests somewhere between these two extremes.
To that, the iTunes guru at Macworld has asserted that cannot be the result of cancelling his subscription. One user claims that his trial of Apple Music has resulted in the loss of many tracks, and all sorts of other problems. If you, like me, had a three-month trial of Apple Music and did not renew it, or have cancelled your subscription to it, your iTunes Music library is possibly left in something of a mess.
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